Battery Manufacturers

Our Added Value: Reduce warranty costs, extend pack lifetime, stay fully compliant.

→ Battery Manufacturers

NOWOS works with battery manufacturers as a downstream technical and compliance partner that extends the value of their products and reduces their regulatory burden.

Manufacturers remain focused on designing and producing new packs, while NOWOS takes over the heavy operational lift of diagnostics, repair, failure management, and end-of-life preparation across Europe.

This gives OEMs a scalable after-sales service layer without building their own repair infrastructure.

NOWOS also feeds back real-world failure data, improves repairability SOPs, gives insight to purchasing teams on spare parts failures, and ensures compliance with EU Battery Regulation requirements such as traceability, access to repairs, and future Battery Passport reporting.

Warranty and recalls create high after-sales costs

INDUSTRY CHALLENGES

Compliance with EU Battery Regulation & “Right to Repair”

Risk of unauthorized repairs and loss of control over brand/IP

Requirement to show circularity & ESG performance

No certified, pan-European repair capacity of their own

Reduces or eliminates warranty costs by repairing while in-warranty

Enables compliance with EU Battery Regulation Articles 11 & 57 on Battery Passport, design-for-repair, and lifecycle traceability

Protects IP and ensures regulatory safety

Offers seamless integration into after-sales and ESG reporting workflows

Offers scalable, Europe-wide certified repair operations using approved parts and UN38.3-compliant procedures

      89% REPAIR SUCCESS RATE     |       55% SAVINGS ON TOTAL COST OWNERSHIP      |      10-DAY TURNAROUND TIME      |      98% RECYCLING EFFICIENCY ACHIEVED |    

Measured Performance

When collaborating with battery manufacturers, we provide predefined KPIs:

  • Inventory of parts

  • Repair Success Rates

  • Volume & Weight repaired

  • Root Cause Failure Analysis (RCFA)

  • State of Health (SOH)

  • % new parts used, % Repaired parts used, % of Re-used components

  • Recycling Certification in case of non-repair

Partners & OEMs we have experience with

We have repaired batteries from over 100 different battery types with expertise across LMT, EV, and ESS categories. Below are examples of trusted partners, as well as manufacturers we have experience with.

Regulations: Choose NOWOS as an Authorized Partner

Navigating and preparing for the EU Battery Regulation (2023/1542) with a February 18, 2027 deadline is complex. NOWOS provides the technical infrastructure and mandatory data reporting to ensure your business remains compliant and circular.

→ Key Aspects of the EU Battery Regulations

  • PARTS AVAILABILITY:
    5-Year Battery Availability: For at least five years after a model's final production run, you must ensure its batteries (LMT and portable) are available as spare parts. These must be offered at fair, non-discriminatory prices to both end-users and professionals like NOWOS.

    The 10-Year Battery availability (Ecodesign/R2R): Broader EU Ecodesign rules and the new Right to Repair Directive (2024) are pushing the availability of spare parts for the entire product to 10 years.

  • BATTERY PASSPORTS: Mandatory QR code access for EV/LMT batteries (>2kWh) to track carbon, material, and health metrics.
    → Read about NOWOS’s Battery Passport solution.

  • INDEPENDENT REPAIR ACCESS: Manufacturers must remove software, hardware, or legal barriers that block third-party repairers.
    → NOWOS operates under NDAs and OEM-authorized protocols and original components to comply with your proprietary BMS and hardware designs.

  • EXTENDED WARRANTIES: If a consumer chooses to repair a battery-powered device rather than replace it during the legal guarantee period, the warranty is extended by 12 months.
    →See amended existing Sale of Goods Directive (EU) 2019/771.

→ How NOWOS powers your compliance

  • STATE OF HEALTH (SOH): Generate mandatory performance analytics and failure mode statistics

  • MATERIAL RECOVERY: Reporting on the % of new vs. reused components and total volume processed

  • END-OF-LIFE CERTIFICATION: Documented recycling certification for non-repairable units

→ COMPLIANCE READY

European Online Platform for Repair

Consumers will be able to find repairers more easily through a new online European Repair Platform, which will be established as an extension of “Your Europe” portal.

The platform is to become operational in 2027.

→ NOWOS is already making the steps to be an accredited Repair Company.

→ GET STARTED

Apply to appoint NOWOS as your Authorized Battery Repair Service Partner

How?

  1. Battery Diagnostics and Repair Assessment

  2. Qualification of technical documents, tools, and parts

  3. Sample Physical batch test

  4. Validation of System Operating Procedure (SOP)

Key links

Overview of Europe’s repair sector

Right to Repair Europe

EU Battery Regulation

Regulation (EU) 2023/1542 of the European Parliament and of the Council of 12 July 2023 concerning batteries and waste batteries, amending Directive 2008/98/EC and Regulation (EU) 2019/1020 and repealing Directive 2006/66/EC (Text with EEA relevance)

EU Battery Regulation 2023/1542

Right to Repair

Compliant

ADR Logistics

UN 38.3