Battery repair, particularly as performed by specialists like NOWOS, is managed through rigorous safety standards and certified processes.

• Certified Processes: NOWOS facilities are designed to operate controlled environments with certified equipment and specialized processes that align with OEM repair standards and European regulations.

• Safety Protocols: The company enforces harmonized Standard Operating Procedures (SOPs), safety protocols, and strict battery handling rules across all repair hubs. Each site adheres to strict EU standards.

• Traceability and Checks: A traceability system ensures consistent safety checks throughout the process. The intake process includes visual and electrical safety checks before any repair pathway is determined.

• Qualified Team: The team includes former battery designers, safety engineers, and field-service experts who follow standardized and certified procedures.

• Logistics: Transport is managed using ADR-compliant packaging, certified carriers, and digital tracking to maintain full transparency and compliance from collection to redeployment, which are critical safety considerations for lithium-ion batteries.

The goal of the service is to return diagnosed, maintained, and repaired batteries safely back into service. Due to safety, compliance, and transport requirements for lithium-ion batteries, NOWOS works exclusively with businesses (B2B) through OEMs, fleets, or authorized partners, not directly with consumers.

Note: It is important to look for repair partners who use original components to avoid any safety risks or liability during transport. Please make sure batteries are packaged according to ADR regulations and in proper UN packaging, with guidance from trained professionals.

Transport regulations change yearly, it is important to ask you courrier what the latest recommendations and limitations are.