Battery Manufacturers

Our Added Value: Reduce warranty costs, extend pack lifetime, stay fully compliant.

→ Battery Manufacturers

NOWOS works with battery manufacturers as a downstream technical and compliance partner that extends the value of their products and reduces their regulatory burden.

Blue inverter labeled 'Powall' with specifications, placed on a black surface outdoors.

Manufacturers remain focused on designing and producing new packs, while NOWOS takes over the heavy operational lift of diagnostics, repair, failure management, and end-of-life preparation across Europe.

This gives OEMs a scalable after-sales service layer without building their own repair infrastructure.

NOWOS also feeds back real-world failure data, improves repairability SOPs, gives insight to purchasing teams on spare parts failures, and ensures compliance with EU Battery Regulation requirements such as traceability, access to repairs, and future Battery Passport reporting.

Warranty and recalls create high after-sales costs

INDUSTRY CHALLENGES

Compliance with EU Battery Regulation & “Right to Repair”

Risk of unauthorized repairs and loss of control over brand/IP

Requirement to show circularity & ESG performance

No certified, pan-European repair capacity of their own

Close-up of the word 'NEWS' in large bold letters.

Reduces or eliminates warranty costs by repairing while in-warranty

Enables compliance with EU Battery Regulation Articles 11 & 57 on Battery Passport, design-for-repair, and lifecycle traceability

Protects IP and ensures regulatory safety

Offers seamless integration into after-sales and ESG reporting workflows

Offers scalable, Europe-wide certified repair operations using approved parts and UN38.3-compliant procedures

      89% REPAIR SUCCESS RATE

55% SAVINGS ON TOTAL COST OF OWNERSHIP

10-DAY TURNAROUND TIME

98% RECYCLING EFFICIENCY ACHIEVED

Measured Performance

When collaborating with battery manufacturers, we provide predefined KPIs:

  • Inventory of parts

  • Repair Success Rates

  • Volume & Weight repaired

  • Root Cause Failure Analysis (RCFA)

  • State of Health (SOH)

  • % new parts used, % Repaired parts used, % of Re-used components

  • Recycling Certification in case of non-repair

A bar chart showing component usage by type, with categories such as Gasket, Charge Port, Discharge Port, Bottom Casing, Display, Top Casing, On/Off Switch, BMS, Covering, Main Casing, and others. The chart indicates the number of new, refurbished, and repaired components for each category. A table below summarizes counts of total new, refurbished, and repaired components, as well as total components used, for top components like Gasket and Charge Port. To the right, a pie chart displays the distribution of component usage: 67% new, 20% refurbished, and 13% repaired.

Partners & OEMs we have experience with

We have repaired batteries from over 100 different battery types with expertise across LMT, EV, and ESS categories. Below are examples of trusted partners, as well as manufacturers we have experience with.

→ COMPLIANCE READY

European Online Platform for Repair

Consumers will be able to find repairers more easily through a new online European Repair Platform, which will be established as an extension of “Your Europe” portal.

The platform is to become operational in 2027.

→ NOWOS is already making the steps to be an accredited Repair Company.

A person is installing or removing a battery from a bicycle or scooter in an outdoor setting.

→ GET STARTED

Apply to appoint NOWOS as your Authorized Battery Repair Service Partner

How?

  1. Battery Diagnostics and Repair Assessment

  2. Qualification of technical documents, tools, and parts

  3. Sample Physical batch test

  4. Validation of System Operating Procedure (SOP)

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Key links

Overview of Europe’s repair sector

Right to Repair Europe

EU Battery Regulation

Regulation (EU) 2023/1542 of the European Parliament and of the Council of 12 July 2023 concerning batteries and waste batteries, amending Directive 2008/98/EC and Regulation (EU) 2019/1020 and repealing Directive 2006/66/EC (Text with EEA relevance)

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EU Battery Regulation 2023/1542

A yellow smiley face logo with circular arrows around it, above the text 'RIGHT TO REPAIR' in black, on a yellow background.

Right to Repair

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Compliant

Orange diamond-shaped warning sign with black border and bold letters 'ADR' inside.

ADR Logistics

UN logo featuring a world map surrounded by olive branches, in blue on a black background.

UN 38.3